Privacy Policy

 New Wanaka Limited and its affiliated companies (hereinafter referred to as "we") respect and protect the privacy rights of users of The ONE Smart Piano Classroom. When you use the services we provide, we may collect and use your relevant information. Through this Privacy Policy ("this Policy"), we aim to explain how we collect, store, protect, and use your personal information, and clearly outline our approach to handling your personal data.
We remind you that this Privacy Policy is closely related to your use of our services. Therefore, we strongly recommend that you carefully read and understand this policy before using any services provided through our platform website and/or by logging into the relevant client applications (collectively referred to as the "Platform"). Please use our services only after confirming your full understanding and agreement. Your use of our products or services shall be deemed as your acceptance and acknowledgment of the contents of this policy. If you do not agree to the terms of this policy, it may affect the effectiveness of providing you with the corresponding products and/or services.
It should be specifically noted that this policy does not apply to services provided to you by other independent third parties. For example, when third parties on our platform provide services to you through our platform, the personal information you provide to such third parties is not covered by this policy. We assume no responsibility for any use of the information you provide by any third party.
This policy will help you understand the following:

1. How we collect and use your personal information

2. How we use cookies and similar technologies

3. How we share, transfer, and publicly disclose your personal information

4. How we protect your personal information

5. Your rights

6. How we handle children's personal information

7. How your personal information is transferred globally

8. How this policy is updated

9. How to contact us
We fully understand the importance of your personal information and will make every effort to ensure its security and reliability. We are committed to maintaining your trust by adhering to the following principles in protecting your personal information: the principle of consistency between rights and responsibilities, the principle of purpose limitation, the principle of choice and consent, the principle of data minimization, the principle of security assurance, the principle of user participation, and the principle of transparency. Furthermore, we pledge to implement appropriate security measures in accordance with established industry standards to safeguard your personal information. Please carefully read and understand this policy before using our services.

1. How We Collect and Use Your Personal Information

1.1. Personal information refers to any information recorded electronically or otherwise that can identify a specific natural person either alone or in combination with other information, or reflects the activities of a specific natural person. This does not include information that has been anonymized.

1.2. We collect and use your information for the following purposes:
(1) To provide, maintain, and improve our products or services for you.
(2) To send you important notifications.
(3) To activate or verify products or services.
(4) To promote or introduce products to you within the scope permitted by laws and regulations.
(5) For other purposes with your consent.

Before accepting services, we will display the information you need to submit on our platform pages. The information displayed on the platform pages shall prevail. If you do not use certain services, you are not required to provide the relevant information.

1.3 We will only collect and use your personal information for the following purposes described in this policy:

(1) Piano Lessons. To ensure you can complete The ONE Smart Piano Classroom's sessions smoothly, you need to check before class whether your device's network, Bluetooth functionality (for Bluetooth piano connection scenarios), and USB functionality (for USB cable piano connection scenarios) are working properly. When using these features, you must grant your device permission to access Bluetooth functionality (for Bluetooth piano connection scenarios. Note: On Android 6.0 and later, Bluetooth and location permissions are combined. Enabling Bluetooth also activates location permissions. When you enable Bluetooth, location information is accessed solely for searching nearby Bluetooth devices. We will not collect your location information for any other purpose.) / USB functionality access (for USB-connected piano scenarios). By enabling these features, we provide you with the full piano lesson service. You authorize us to collect and use the corresponding personal information to fulfill the aforementioned functions, by enabling these permissions. You may disable these access permissions at any time within your device settings. Disabling permissions constitutes revocation of authorization, after which we will cease collecting and using your personal information for these purposes and will be unable to provide the corresponding functions. Should you wish to continue using these functions, you must re-enable the access permissions. Your decision to disable permissions will not affect the processing of personal information previously conducted based on your authorization. The aforementioned location information constitutes sensitive data. You may choose to grant or revoke location system permissions within your mobile operating system. Disagreeing or revoking authorization may render location-related features inaccessible, but will not impact your use of other functionalities. We will not disclose the aforementioned information externally unless you voluntarily choose or consent to such disclosure, or unless required by applicable laws and regulations.

(2) Optimizing user experience. With your prior consent, we may collect your information or obtain system permissions for the purposes of analyzing your use of our products and/or services, optimizing network quality in different regions, and improving advertising effectiveness. This includes:

a) Device or software information, including configuration details provided by your mobile device, web browser, or other programs used to access our products and/or services, as well as relevant information such as the version of your mobile device and device identifiers (IP address, Wi-Fi access points capable of providing relevant information, Bluetooth, etc.); b) Information searched or browsed while using our products and/or services, including web search terms you use, URL addresses of social media pages you visit, and other information and content details you browse or request while using our products and/or services;

(3) To provide you with more professional and secure basic and additional business functions, we integrate third-party software development kits (SDKs) for technical reasons. SDK technical service providers will obtain necessary permissions and information to provide the corresponding functions or services. Please carefully review the SDK list below to understand the specific SDK names we integrate, their respective SDK technical service providers, application scenarios (i.e., SDK types), and the permissions and personal information types each SDK obtains. We have conducted security monitoring on all SDKs integrated into this software to protect your personal information security. By clicking to agree to this policy, you simultaneously authorize and consent to the SDK technical service providers obtaining and processing your permissions and information as outlined in the table below. You may view the third parties' data usage and protection rules via the relevant links. Please note that the types of personal information processed by third-party SDKs may change due to version upgrades, policy adjustments, or other reasons. Please refer to their officially published statements for the most accurate information.

(4) Anonymization of Personal Information: After collecting your personal information, we will promptly anonymize the data through technical means. We will store anonymized data separately from information that can be used to re-identify individuals and ensure that individuals are not re-identified in subsequent personal information processing. Without disclosing your personal information, we reserve the right to mine, analyze, and utilize (including for commercial purposes) the anonymized user database. Should we use your personal information for purposes or within a scope not specified in this policy, or employ transmission methods inconsistent with the data collection purpose, we will notify you and obtain your consent.

Additionally, in accordance with relevant laws, regulations, and national standards, we may collect and use your relevant personal information without seeking your authorization or consent under any of the following circumstances:

(1) Necessary for the conclusion or performance of a contract to which you are a party;

(2) Necessary for the performance of statutory duties or legal obligations;

(3) Necessary to respond to public health emergencies or protect the life, health, and property safety of individuals in urgent situations;

(4) Where the personal information controller is a news organization lawfully conducting news reporting, public oversight, or similar activities in the public interest, processing personal information within reasonable limits;

(5) Processing personal information voluntarily disclosed by individuals or otherwise lawfully made public within reasonable limits as prescribed by national laws;

(6) Other circumstances stipulated by laws and administrative regulations.

Please understand that the features and services we provide to you are continuously updated and developed. If a feature or service not covered in the foregoing description collects your information, we will separately explain the content, scope, and purpose of the information collection to you through page prompts, interactive processes, website announcements, or other means to obtain your consent.

2. How We Use Cookies and Similar Technologies

2.1 To ensure the proper functioning of our website, we store small data files called cookies on your computer or mobile device. Cookies typically contain an identifier, the site name, and some numbers and characters. Cookies allow websites to store data such as your preferences or items in your shopping cart.
2.2 We do not use cookies for any purpose beyond those described in this policy. You may manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers offer the option to block cookies. However, if you do so, you will need to manually adjust your user settings each time you visit our website.
2.3 In addition to cookies, we use other similar technologies on our website, such as web beacons and pixel tags. For example, emails we send to you may contain clickable URLs linking to content on our website. If you click such a link, we track the click. This helps us understand your preferences and improve customer service. Web beacons are typically transparent images embedded in websites or emails. Pixel tags in emails allow us to determine whether an email has been opened. If you do not wish your activities to be tracked in this manner, you may unsubscribe from our mailing list at any time.
2.4 Many web browsers include a Do Not Track feature that sends a Do Not Track request to websites. Currently, major internet standards organizations have not established policies requiring websites to respond to such requests. However, if your browser has Do Not Track enabled, all our websites will respect your choice.

3. How We Share, Transfer, and Disclose Your Personal Information

3.1 Share

We will not share your personal information with any companies, organizations, or individuals outside our organization, except in the following circumstances:
(1) Sharing with explicit consent: We will share your personal information with other parties only after obtaining your explicit consent;
(2) We may share your personal information externally as required by laws and regulations or in compliance with mandatory requests from government authorities.
(3) Sharing with Affiliated Companies: Your personal information may be shared with our affiliated companies. We will only share necessary personal information, and such sharing is subject to the purposes stated in this Privacy Policy. Should an affiliated company wish to change the purpose of processing your personal information, it will seek your authorization and consent again.
Our affiliates refer to any company or legal entity that is now or in the future controlled by, under the control of, or under common control with us. "Control" means the power to determine the financial and operational policies of a company, directly or indirectly holding more than 50% of the management or decision-making rights in that company, and thereby deriving benefits from its business activities.
(4) Sharing with Authorized Partners: To fulfill the purposes stated in this Policy, certain services may be provided by authorized partners. We may share some of your personal information with these partners to deliver better customer service and user experience. We will only share your personal information for legitimate, reasonable, necessary, specific, and clearly defined purposes, and only the information necessary to provide the service. Our partners are prohibited from using shared personal information for any other purposes.
For companies, organizations, and individuals with whom we share user information, we enter into strict information protection agreements, requiring them to process user information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
3.2 Transfer
We will not transfer your personal information to any company, organization, or individual except in the following circumstances:
(1) Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent;
(2) Transfer in Mergers, Acquisitions, Asset Transfers, or Bankruptcy Liquidation: If personal information transfer occurs during such transactions, we will notify you of the relevant circumstances and continue protecting your personal information in accordance with laws and regulations, or require the new controller to do so at least to the standards required by this policy. Otherwise, we will require the company or organization to obtain your authorization and consent again.
3.3 Public Disclosure
We will only publicly disclose your personal information under the following circumstances:
(1) After obtaining your explicit consent;
(2) Disclosure based on legal requirements: We may publicly disclose your personal information when required by law, legal proceedings, litigation, or mandatory requests from government authorities.
3.4 Exceptions to Prior Authorization for Sharing, Transferring, or Publicly Disclosing User Information

The following scenarios exempt us from obtaining your prior authorization for sharing, transferring, or publicly disclosing your user information:
(1) Matters related to national security or defense security;
(2) Matters related to public safety, public health, or significant public interests;
(3) Matters related to criminal investigation, prosecution, trial, and enforcement of judgments;
(4) Situations where it is necessary to protect your or another individual's vital legal rights and interests (such as life or property) but obtaining your consent is impractical;
(5) Personal information you have voluntarily disclosed to the public;
(6) Personal information collected from legally disclosed sources, such as legitimate news reports or government information disclosure channels. How We Use Cookies and Similar Technologies

4. How We Protect Your Personal Information
4.1 We take the security of your information seriously. We strive to implement various reasonable physical, electronic, and administrative security measures to protect your user information. This prevents unauthorized access, public disclosure, use, modification, damage, or loss of user information. We employ encryption technology to enhance the security of user information; utilize trusted protection mechanisms to prevent malicious attacks on user information; deploy access control mechanisms to ensure only authorized personnel can access user information; and conduct security and privacy protection training courses to strengthen employees' awareness of the importance of protecting user information.
We have established dedicated management systems, processes, and organizational structures to safeguard information security.
In the event of a security incident such as a personal information leak, we will activate emergency response plans to prevent the incident from escalating and notify you via push notifications, announcements, or other appropriate means.
We will make every effort to protect your personal information. We also ask for your understanding that there are no foolproof security measures to protect information.
4.2 We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected.
Information Retention Period: We will retain your personal information only for the period necessary to fulfill the purposes stated in this policy, unless law requires or permits a longer retention period. After the aforementioned retention period expires, we will delete or anonymize your personal information.
However, we may alter the storage period of personal information to comply with legal requirements under the following circumstances:
· To comply with applicable laws, regulations, and other relevant provisions;
· To comply with court judgments, rulings, or other legal proceedings;
· To comply with requests from relevant government agencies or legally authorized organizations;
· Where we reasonably believe compliance with laws, regulations, or other relevant provisions is necessary;
· To enforce relevant service agreements or this Statement, protect public interests, safeguard the personal and property safety or other legitimate rights and interests of our customers, us, our affiliates, other users, or employees, or for other reasonable and necessary purposes.
When our products or services cease operations, we will notify you via push notifications, announcements, or similar means. Within a reasonable timeframe, we will delete your personal information or anonymize it (Anonymization refers to the process of rendering personal information unidentifiable to specific individuals and irreversible. Information obtained through anonymization is no longer considered personal information.).
4.3 Please use complex passwords to help us ensure your account security. We will make every effort to safeguard the security of any information you send to us. To more effectively protect your information security, we also encourage you to enhance your self-protection awareness. We shall only be liable for personal information leaks directly caused by us. Therefore, please safeguard your account and password information to prevent personal information leaks.
4.4 The internet environment is not 100% secure. While we strive to ensure the safety of any information you send to us, we cannot guarantee it. In the unfortunate event of a personal information security incident, we will promptly notify you in accordance with legal requirements. This notification will include: the basic details and potential impact of the security incident; the measures we have taken or will take to address it; recommendations for you to independently prevent and mitigate risks; and the remedial measures available to you. We will promptly notify you of incident-related details via email, letter, phone call, SMS, push notifications, or other means. When it is impractical to notify each individual data subject individually, we will publish an announcement through reasonable and effective channels. Additionally, we will proactively report the handling status of personal information security incidents to regulatory authorities as required.

5. Your Rights
You should ensure that all personal data submitted is accurate. We will make every effort to maintain the accuracy and completeness of personal data. In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee your rights to exercise the following over your personal information:
You may (1) have the right to access specific personal data we hold about you, subject to exceptions prescribed by laws and regulations; (2) request that we update or correct inaccurate personal data about you; and (3) request that we delete your personal data in accordance with legal provisions. If you wish to exercise these rights, please contact us. For security purposes, you may be required to submit a written request. We may refuse to process such requests if we have reasonable grounds to believe they are fraudulent, impracticable, or would harm the privacy or rights of others.
You may request deletion of your personal information under the following circumstances:
(1) If our processing of personal information violates laws and regulations;
(2) If we collect or use your personal information without obtaining your explicit consent;
(3) If our processing of personal information seriously breaches our agreement with you.
For security purposes, you may be required to submit a written request or provide other proof of identity. We may first ask you to verify your identity before processing your request.
We generally do not charge fees for reasonable requests. However, for repeated requests that exceed reasonable limits, we may charge a cost-based fee based on the circumstances. We may refuse requests that are groundless and repetitive, require disproportionate technical means (e.g., developing new systems or fundamentally altering existing practices), pose risks to the legitimate rights and interests of others, or are impractical (e.g., involving information stored on backup tapes).
We will be unable to respond to your request under the following circumstances:
(1) Where it relates to the personal information controller fulfilling obligations prescribed by laws and regulations;
(2) Where it is directly related to national security or defense security;
(3) Where it is directly related to public safety, public health, or significant public interests;
(4) Where it is directly related to criminal investigation, prosecution, trial, or enforcement of judgments;
(5) Where the personal information controller has sufficient evidence indicating the data subject's malicious intent or abuse of rights;
(6) Where consent is difficult to obtain but the request is necessary to protect the vital legitimate interests (e.g., life, property) of the data subject or other individuals;
(7) Where fulfilling the request would cause severe harm to the legitimate interests of the data subject or other individuals/organizations;
(8) Where the request involves trade secrets.

6. How We Handle Children's Personal Information

Children may not create their own user accounts or use our services without the consent of their parent or legal guardian (collectively referred to as "guardian").
Where we collect a child's personal information with guardian consent, we will only use or publicly disclose such information when permitted by law, explicitly authorized by the guardian, or necessary to protect the child.
Although local laws and customs may define children differently, we consider anyone under the age of 14 to be a child. If we discover we have collected a child's personal information without first obtaining verifiable guardian consent, we will take steps to delete the relevant data as soon as possible.

7. How Your Personal Information is Transferred Globally

We store the information we collect about you within the People's Republic of China. If business needs require transferring personal information overseas in compliance with applicable laws, we will obtain your prior consent and inform you of the purpose of the transfer, the recipient, security safeguards, and associated risks.

8. How This Policy is Updated

Our privacy policy may change.
We will not reduce your rights under this privacy policy without your explicit consent. We will post any changes of this policy on our platform.
For significant changes, we will provide more prominent notice (including, for certain services, sending email notifications detailing the specific changes to the privacy policy).
Significant changes referred to in this policy include but not limited to:
(1) Significant changes to our service model, such as the purpose of processing personal information, the types of personal information processed, or the manner of using personal information;
(2) Significant changes in our ownership structure or organizational architecture, such as changes in ownership due to business restructuring, bankruptcy, or mergers and acquisitions;
(3) Changes in the primary recipients of personal information sharing, transfer, or public disclosure;
(4) Significant changes in your rights regarding personal information processing and the methods for exercising those rights;
(5) Changes in the department responsible for personal information security, contact information, or complaint channels;
(6) When the personal information security impact assessment report indicates high risk.

9. Contact Us

If you have any questions or comments regarding the content of this policy, or if you have any questions or comments about our practices and operations concerning this Privacy Policy, you may contact us via our platform email address:[classroom@xiaoyezi.com]
We will generally reply within 15 business days.

Last Updated: March 13, 2026

Children's Privacy Protection Statement

New Wanaka Limited and its affiliated companies (hereinafter referred to as "we") fully recognize the importance of children's personal information and privacy security. We respect and protect the personal information of children who use The ONE Smart Piano Classroom. The Children's Privacy Protection Statement (hereinafter referred to as "this Statement") and our Privacy Policy aim to explain to guardians (hereinafter referred to as "you") and children the relevant processing rules and matters related to our collection and use of children's personal information. Before using any of our products or services, children, their parents, or other guardians (hereinafter collectively referred to as "Guardians") must carefully read and fully understand this Statement, paying particular attention to the terms highlighted in bold or underlined. Use should only commence after confirming full understanding and agreement to all terms.

Special Notice for Child Guardians:
If you are the guardian of a child user, please carefully review this statement and decide whether to consent. We ask for your cooperation in protecting children's personal information. Help us safeguard your child's personal information and privacy security by requiring them to read and accept this statement under your supervision. They should use our products and services and submit personal information only with your consent and guidance. Additionally, please instruct, remind, and require your child not to provide any personal information to any online product or service provider without your consent.
If we learn that your child is a minor, we will implement special measures under this Statement to protect the personal information we collect from them.

Special Note for Children:
We recommend that any child participating in online activities first obtain their guardian's consent. If you are under 14 years of age, please have your guardian review this Statement with you. Only after obtaining your guardian's consent should you use our products or services, or provide us with any information.

Please carefully read and fully understand the Privacy Policy and this Statement before deciding whether to agree to the relevant privacy policies and whether to consent to your use of our products or services, as well as the use by children under your guardianship. If you do not agree with the content of the relevant privacy policies and this Statement, or if you do not consent to providing the information necessary for service delivery, it may result in our products or services failing to operate normally or failing to achieve the intended service outcomes. You and the children under your guardianship may be unable to use our products, services, or specific business functions as intended.
By clicking to agree (or confirm) this Statement online, you consent to our collection, use, and processing of your information and the information of the children under your guardianship in accordance with the Privacy Policy and this Statement.
Please understand that this Statement applies only to our products or services specifically designed for children under 14 years of age, products or services containing functional modules specifically designed for children under 14, or products or services requiring users to input information such as birthdays or ages that can identify the user's age. For products or services that cannot identify or do not actively identify user age, the Privacy Policy applies. Our products and services may include offerings from third parties, and you may also access and use third-party products and services through our platforms. Please note that such third parties may collect, use, or process information related to children, requiring separate consent from you. We recommend that children seek your consent before authorizing any third party to collect or process their personal information.
We remind you that important terms in this Statement that may closely relate to your rights and interests and those of the children under your guardianship are highlighted in bold font for your special attention. Please review these sections carefully.
If you have any questions or requests regarding your personal information while reading this Statement, we provide dedicated feedback channels. Please refer to the "Contact Us" section of this Statement for details. We will respond to your inquiries as promptly as possible.

What Information We Collect
We strictly adhere to laws, regulations, and agreements with users, following the principles of legitimacy and necessity, informed consent, clear purpose, security safeguards, and lawful utilization. Based on the specific products or services you choose, we collect the following personal information about you and the children under your guardianship.
(1) For products and services specifically designed for children under 14 years of age, or specific functional modules within such products and services, or products and services requiring users to input age-identifiable information such as birthdays or ages, we will request users to provide their personal birthday information upon registration or use. This is to identify whether the user is a child under 14 years of age. In accordance with laws and regulations, we will only permit the child to continue using the relevant products or services after obtaining the guardian's consent.
(2) When we identify a user as a child under 14 based on the above information, we will collect the guardian's contact details (e.g., mobile number, email address) and contact the guardian to verify their guardianship relationship with the child. Depending on the specific verification methods and consent requirements for the product or service, we may also link your account to the child's account to protect the personal information rights of both you and the child under your guardianship. When we identify a user as a child, we may collect additional information from the guardian (e.g., name) to further verify the guardianship relationship and better protect the child's rights.
For certain products or services involving transactions, we may require collection and binding of your bank card information to enable you to monitor and manage the child user's transaction activities. If a product or service involves features such as uploading profile pictures, we strongly recommend guiding children not to upload real portrait photos or similar information while using our products or services.
(3) During a child's use of our products or services, we may also collect and use other relevant personal information. For details on other personal information collected from children, please refer to the "How We Collect and Use Your Personal Information" section of our Privacy Policy.
(4) Should we need to collect or use children's personal information beyond the scope described above, we will seek the guardian's consent again.
Please understand that you may choose whether to fill in or provide specific information to us. However, if you choose not to fill in or provide certain specific information, it may result in our products or services not functioning properly, or failing to achieve the intended service outcomes. You and the child under your guardianship may be unable to use our products, services, or related specific business functions normally.

How We Use This Information
We strictly comply with applicable laws and regulations and our agreements with users, using the information collected from you and the child under your guardianship for the following purposes:
(1) Verifying the identity of the child and guardian;
(2) Providing necessary products or services, and specific features of such products or services;
(3) Optimizing products or services, ensuring security, and conducting service surveys.
Should we require the use of your personal information or that of the child under your guardianship beyond the aforementioned purposes, we will notify you again and obtain your consent.

Circumstances for Sharing, Transferring, or Disclosing Children's Personal Information
We strictly limit the circumstances under which children's personal information is shared, transferred, or disclosed in compliance with applicable laws and regulations.

1. Generally, we do not share children's personal information with third parties. We may only share such information with third parties upon prior consent from the child's guardian.

2. Sharing with Guardians
We may share certain children's personal information (such as the child's username, account, password, and transaction details within our products and services) with guardians, who can access and manage such information.

3. For External Processing Purposes Only We may share children's personal information with third-party partners (such as third-party service providers, contractors, agents, application developers, etc.) solely for the purpose of processing. Examples include communication service providers sending emails or push notifications on our behalf, or map service providers offering location services. These third parties process the information under our instructions, in accordance with our Privacy Policy and relevant confidentiality and security policies.
When entrusting third parties to process children's personal information, we conduct security assessments of the entrusted parties and the entrustment activities, sign entrustment agreements, and require that the entrusted parties' processing activities do not exceed our authorized scope. We primarily entrust third parties to process children's personal information for the following purposes:
(1) To provide our services to children;
(2) To achieve the purposes described in the "How We Use This Information" section;
(3) To fulfill our obligations and exercise our rights under the Privacy Policy and this Statement;
(4) To understand, maintain, and improve our services.
When sharing your and your child's information with the aforementioned third parties, we will conduct security assessments and employ measures such as encryption, anonymization, and de-identification to safeguard your and your child's information security.

4. As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, or similar transactions. Should such transactions result in sharing your and your child's personal information with third parties, we will notify you via push notifications, announcements, or similar means. We will continue to protect your and your child's personal information in accordance with laws, regulations, and standards no less stringent than those required by this Statement, or require the new controller to do so. Otherwise, we will require the company or organization to obtain renewed authorization and consent from the guardian.

5. We may use anonymized children's information for big data analysis, such as generating heatmaps or insight reports that contain no personally identifiable information. We may publicly disclose and share with our partners statistically processed information that does not contain identifying content. This is to understand how users utilize our services or to inform the public about overall usage trends of our services.

6. Generally, we prohibit the disclosure of children's personal information. However, we may disclose children's personal information for the following purposes:
(1) To comply with applicable laws, regulations, and other relevant provisions;
(2) To comply with court judgments, rulings, or other legal proceedings;
(3) To comply with requests from relevant government agencies or other legally authorized organizations;
(4) Where we reasonably believe compliance with laws, regulations, or other relevant provisions is necessary;
(5) For the reasonable and necessary purposes of enforcing relevant service agreements or this Statement, safeguarding public interests, or protecting the personal and property safety or other lawful rights and interests of our customers, us, our affiliates, other users, or employees.

Storage of Children's Personal Information
We employ technical measures such as encryption to store children's personal information and ensure its security. We store children's personal information only for the period necessary to fulfill the purposes for which it was collected and used. Please refer to the relevant sections of our Privacy Policy titled "How We Protect Your Personal Information" and "Your Rights" for detailed information on how we store and protect personal information.
We store children's personal information only for the period necessary to achieve the purposes stated in this statement and for the minimum duration required by applicable laws and regulations. Should we terminate services or operations, we will promptly cease further collection of children's personal information while complying with legal requirements to notify guardians in advance.
When our products or services cease operation or the retention period for your and your child's personal information expires, we will notify you and your child via methods such as push notifications or announcements. We will then delete or anonymize your and your child's personal information within a reasonable timeframe.

Managing Children's Personal Information
During the child user's use of our products or services, to enable you and the child to conveniently access, correct, or delete relevant personal information, we have incorporated corresponding operational settings into our product design. You may also contact us via the provided channels to submit feedback or inquire about related matters. We will contact you promptly after verifying the issues you raise. Please understand that during verification, we may require you to provide the child's account information, date of birth, contact details, and other personal information. This enables us to complete identity verification and issue verification before proceeding with your request. We strive to ensure guardians and children can access, correct, delete the child's personal information, and cancel the child's registered account.
When accessing, correcting, deleting the aforementioned information, or requesting account cancellation, we may require identity verification from the guardian and/or child to safeguard information security. Unless otherwise required by laws and regulations, when guardians and children correct, delete personal information, or request account cancellation, we may not immediately correct or delete corresponding information from backup systems. However, such information will be corrected or deleted during subsequent backup updates.
Accessing Children's Personal Information
You and the child under your guardianship may review the personal information provided or generated by the child user while using our products or services, including but not limited to username, password, profile picture, nickname, gender, and content actively posted.
Correcting Children's Personal Information
We encourage guardians and children to update and modify children's personal information to ensure its accuracy and validity. If guardians or children discover errors in the personal information we collect, use, or process, they may contact us for correction. We will promptly take corrective measures after completing identity verification and verification procedures.
Deleting Children's Personal Information
You and the child under your guardianship may request deletion of collected, used, or processed personal information under the following circumstances. We will promptly take deletion measures after completing identity verification and verification procedures.
(1) If we collect, store, use, transfer, or disclose children's personal information in violation of laws, administrative regulations, or our mutual agreement;
(2) If we collect, store, use, transfer, or disclose children's personal information beyond the intended purpose or necessary period;
(3) If the guardian withdraws consent;
(4) When you or the child under your guardianship terminates the use of the product or service through means such as account cancellation.
Please note, however, that if you and the child under your guardianship request the deletion of specific personal information, it may result in the child user being unable to continue using our products and services or certain specific functionalities within them.
If you discover that your child's personal information has been collected without your prior consent, please contact us promptly. We will endeavor to delete the relevant data as soon as possible.

When Children Can Manage Their Own Accounts
Once a child under guardianship reaches the age of 14, they have the right to manage their account independently. If a child user chooses to manage their account registered on our products or services on their own, you will no longer be able to access or control that account. When a child under guardianship gains the right to independently manage the aforementioned account, we will notify both you and the child.

Applicability of This Statement
This Statement applies only to our products or services specifically designed for children under 14 years of age, products or services containing functional sections specifically designed for children under 14, or products or services requiring users to input birthdate, age information, or other data that can identify the user's age. For products or services that cannot identify or do not actively identify the user's age, only the Privacy Policy applies.
Please understand that where this Statement does not provide specific provisions, the Privacy Policy shall apply by reference.
Where this Statement applies, if any provisions of this Statement conflict with those of the Privacy Policy, this Statement shall prevail.

Contact Us
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Last Updated: March 13, 2026